Return & Exchange Policy

At Jazzo, your satisfaction is our priority. We want you to love your purchase, but we understand that sometimes things don’t work out. Below is our return and exchange policy to make the process easy and transparent.

✅ Returns

You have 7 days from the date of delivery to return your item(s) for a refund.

Conditions for Returns:

  • Item(s) must be unused, unwashed, and in original condition with tags and packaging intact.

  • Proof of purchase (order confirmation or receipt) is required.

  • Final sale, gift cards, and personalized items are non-refundable.

How to Initiate a Return:

  1. Contact us at [your support email] with your order number and reason for return.

  2. We’ll provide a return shipping label (if applicable) and instructions.

  3. Once we receive and inspect your return, we’ll process your refund to the original payment method within 5–7 business days.

Note: Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.

🔄 Exchanges

Need a different size, color, or style? We’ve got you covered!

Exchange Policy:

  • Exchanges are processed as a new order once your return is received.

  • To exchange an item, please follow the return process and place a new order for the item you’d like instead.

❌ Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect:

  • Contact us within 7 days of delivery.

  • Include photos of the issue and your order number.

  • We’ll arrange for a replacement or full refund at no additional cost.

📦 Return Shipping Address

If you're returning an item without a prepaid label, please send it to:

Jazzo Returns
[Delhi . Pin Code :- 110027]
[India]

Questions?

We're here to help. Email us at [stylematchup@gmail..com] and we'll get back to you within 24–48 business hours.